30-Day Refund Policy
At Utility Solutions For Us, we aim to provide dependable natural gas and electricity service assistance along with clear and reliable customer support. Eligible payments may be considered for a refund when a request is submitted within 30 days of the original payment date, subject to the terms outlined below.
Refund Eligibility
A refund may be considered when:
- A payment was made for a service that has not yet been provided
- A service fee was charged incorrectly
- A duplicate or incorrect payment was processed
- The refund request is submitted within 30 days of the original payment date
Refunds generally do not apply to completed services, utility usage charges, third-party charges, provider fees, or services that have already been provided or consumed.
How to Request a Refund
To request a refund, please contact Utility Solutions For Us:
Phone: +1 (888) 270-1233
Email: contact@utilitysolutionsforus.com
Please provide your full name, service address or account information, payment date and amount, and the reason for your refund request.
Refund Processing
Refund requests will normally be reviewed within 5 business days.
If approved, the refund will generally be returned to the original payment method within 10 business days. Additional processing time may depend on your bank, card issuer, or payment provider.
Third-Party and Utility Provider Charges
Certain payments may include charges associated with utility providers, third-party service providers, contractors, or other external organizations.
Utility Solutions For Us may not be able to refund charges that have already been transferred to, processed by, or earned by a third party or utility provider. Refund eligibility may depend on the status of the service and the terms associated with the applicable charge.
Limitations
Utility Solutions For Us reserves the right to deny refund requests that do not meet the eligibility requirements stated in this policy.
Refund eligibility may also depend on whether the requested gas or electric service has already been arranged, processed, activated, or otherwise completed.
This policy does not limit any consumer rights that may apply under applicable law.
Contact Us
Utility Solutions For Us
1229 Rainforest Pl
Irvine, CA 92614
Phone: +1 (888) 270-1233
Email: contact@utilitysolutionsforus.com