Privacy Policy
At Utility Solutions For Us, we respect your privacy and are committed to protecting the personal information you provide when using our website or requesting assistance with gas and electric utility services.
Information We Collect
We may collect personal information that you voluntarily provide to us, including:
- Full name
- Email address
- Phone number
- Service or billing address
- Gas or electric utility account information
- Information related to new service, service transfers, or utility arrangements
- Information submitted through contact forms or service requests
- Details provided during communications with our customer support team
We may also automatically collect certain technical information when you use our website, including your IP address, browser type, device information, pages visited, and general website usage information.
How We Use Your Information
We may use the information we collect to:
- Assist with natural gas and electricity service arrangements
- Help customers establish new gas or electric service
- Assist with service transfers or related utility requests
- Respond to customer questions and support inquiries
- Communicate updates regarding service requests
- Verify and process customer-submitted service information
- Coordinate with applicable utility providers or service partners when necessary
- Improve our website, services, and customer experience
- Maintain appropriate business and service records
- Comply with applicable legal and regulatory requirements
Sharing Your Information
Utility Solutions For Us does not sell or rent your personal information.
We may disclose information when reasonably necessary:
- To utility providers when required to complete a customer-requested service
- To service partners or contractors involved in fulfilling your request
- To payment processors or technology providers, when applicable
- To companies that assist with website hosting, communications, or business operations
- To comply with applicable laws, regulations, court orders, or lawful government requests
- To protect the rights, property, security, or safety of Utility Solutions For Us, our customers, or others
We only share information that is reasonably necessary for the applicable purpose.
Cookies and Website Technologies
Our website may use cookies and similar technologies to improve website functionality, understand how visitors interact with our website, and enhance the overall customer experience.
You may adjust your browser settings to limit or disable cookies. Some website features may not function properly if cookies are disabled.
Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
We aim to collect only the information reasonably necessary to assist with gas and electric utility services and related customer requests.
Personal information that is no longer reasonably required may be securely deleted, anonymized, or disposed of.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Data Retention
We may retain personal information for as long as reasonably necessary to:
- Complete customer-requested gas or electric service arrangements
- Provide customer support
- Maintain business and service records
- Resolve disputes
- Comply with applicable legal requirements
- Protect our legitimate business interests
When personal information is no longer reasonably required, we may delete, anonymize, or securely dispose of it.
Your Privacy Rights
Depending on where you live and applicable law, you may have the right to request:
- Access to personal information we maintain about you
- Correction of inaccurate personal information
- Deletion of certain personal information
- Information about how your personal information is collected, used, or disclosed
- Withdrawal of certain permissions or consent where applicable
California residents may have additional privacy rights under applicable California privacy laws.
To submit a privacy-related request, please contact us using the information provided below.
Sale or Sharing of Personal Information
Utility Solutions For Us does not sell personal information for monetary compensation.
If our practices change or applicable law requires additional rights relating to the sale or sharing of personal information, we will update this Privacy Policy and provide any required notices or choices to consumers.
Third-Party Utility Providers and Websites
As part of assisting customers with gas and electric service arrangements, we may communicate or coordinate with third-party utility providers or other service partners.
Our website may also contain links to websites operated by third parties.
Utility Solutions For Us is not responsible for the privacy practices, security, content, or policies of third-party websites or organizations.
We encourage you to review the privacy policies of any third-party website or service you use.
Children’s Privacy
Our services are intended for adults seeking gas and electric utility-related assistance and are not directed toward children.
We do not knowingly collect personal information from children in circumstances where parental or guardian consent would be required by applicable law.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services, technology, business practices, or applicable legal requirements.
Any revised version will be posted on our website with an updated effective date.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:
Utility Solutions For Us
1229 Rainforest Pl
Irvine, CA 92614
Phone: +1 (888) 270-1233
Email: contact@utilitysolutionsforus.com